Return & Exchange Policy

We’re happy to exchange regular-priced items that have not been used and are in their original condition, with the original packaging and garment tags still attached. Underwear, socks and stockings can’t be returned, in the interests of hygiene. Exchange is unavailable for sale items (unless otherwise specified).

 

In order to provide you with the best possible online shopping experience, as little as maintains a free Return & Exchange policy. If for any reason you are not 100% satisfied with your purchase, what you need to do is to email us for a Return Code and a Return & Exchange Form., and send it back to us along with the return(s) in the original packaging for a full exchange. All returns for any particular order need to be returned in one shipment. Any subsequent returns from the same order may incur additional shipping cost. (This is only applicable for Hong Kong clients at one time for each order.).

 

We’ll also offer an exchange for items up to the total value of your return, minus the original delivery charges.

 

Alternatively, you can choose to obtain store credit for your return, valid for the next three months. Once we have accepted your returned items, we will reimburse the price you paid in the form of store credit (coupon code).Just let us know.

 

Unfortunately, we are unable to offer refunds at this time.

 

You’ll have seven days to decide on your exchange, starting from the day you receive your items.

 

To exchange items, please follow three easy steps:

 

Email us at cs@as-little-as.com to request a Return Code (RC). Please be sure to include this information in your email:

-          Your invoice number

-          Style No. for the item(s) you plan to return (you’ll find these on your invoice)

-          Your reasons for returning the item(s)

 

Within 24 hours (or the next working day if it’s a Friday or a holiday), we’ll send you an email with your Return Code and an Exchange Form.

-          Print out this Exchange Form and fill it out.

-          Package your exchange items together with your completed Exchange Form, and mail it to us at this address:

 

Unit A506, 5/F, Great Wall Factory Building

11 Cheung Shun Street, Lai Chi Kok

Kowloon, Hong Kong 

 

Once your exchange items arrive and are approved, we’ll email you to discuss your new items, as well as extra costs that are required.

 

To be on the safe side, we recommend that you obtain proof of posting, or use a postal service that insures you for the value of the goods you are sending us. AS LITTLE AS shall not be held responsible for any loss of the Returned Product if it fails to reach AS LITTLE AS. We recommend you to use Shun Feng Express service.

 

For all Hong Kong orders, AS-LITTLE-AS.COM will cover the postage fees for first time exchange. For international orders, we ask that you cover both incoming and outgoing postage fees for all exchanged items.

 

Once we receive your items for exchange, we’ll process your request within 1 working day and either email or call you to let you know whether your exchange can go ahead. 

 

All the exchanges will be processed through mails.

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as little as樂於在您收貨後7天內,退換貨品。請確保所購買的貨品未經穿著、保持原狀,價錢吊牌並未摘除, 並與原包裝退回。基於衛生理由, 內衣、襪子和絲襪均不設退換。特價貨品亦不設退換, 特別註明除外。

為了向您提供最佳的網購體驗, as little as提供免費退換政策。如果您對貨品有任何不滿, 您只需電郵給我們, 索取退回代碼及退換貨表格, 並連同原包裝寄回給我們, 以換取同等價值或較低價值的貨品, 亦可補回差價換購較高價值的貨品。退回貨品, 必須與同訂單的其他退回貨品一併寄出; 所有後續退回貨品將收取額外運費。(每張訂單只可退換貨一次;這政策只適用於香港客戶)

 

或者, 你可以選擇退貨後, 換取與您所支付的退回貨品等值之「店內信用點數」, 以便您3個月內隨時換取心儀貨品。無論您選擇如何, 只需聯絡我們便可以了!

 

抱歉的是,我們現階段無法提供退款服務。 如要退換貨品, 請根據以下簡單的步驟:


發郵件到cs@as-little-as.com要求退貨代碼(RC), 電子郵件內容包括:

- 您的發票號碼

- 退回貨品型號

- 退回貨品的原因

在24小時內(如果在週五或假日,會改為下一個工作天), 我們會電郵退回代碼及退換貨表格給您。請您:

- 列印並填寫退換貨表格。

- 填寫退換貨表格後, 連同退回貨品及其原包裝郵寄到以下地址:

香港九龍荔枝角長順街11號
長城工廠大廈5樓A506室

 

我們一旦查核您想更換的貨品有存貨, 會電郵給您確認, 如有任何其他收費, 亦會同時提出。

為了安全起見, 我們建議您索取郵寄證明, 或使用保價服務。如貨品有任何遺失或損壞, as little as概不負責。

我們建議您使用順豐速運服務。 對於香港的訂單,as little as將負責每張訂單的第一次退換郵費。

對於國際訂單, 我們則不負責任何退換郵費。 我們收到您的退回貨品後,會於一個工作天內處理您的退換貨要求, 同時亦會電郵或致電給您作出跟進。

所有換貨將以郵遞形式發給您。